Q&A

A:

Yes, the correct way is by using the tool, Lamar, to help removing the clamping arm (See below). Please make sure to not use a hammer; otherwise, it will damage the clamps.

lama

A:

Please use the formula below to calculate the theoretical clamping force. Then multiply by 0.7 to calculate the actual holding capacity and clamping force.

formula

A:

Yes, we do provide a year warranty from the date of purchase. If the time has exceeded the warranty period, maintenance and service fee will be required for fixing.

A:

Yes, Clamptek sells repair kits and also provide repair services for the customers.

A:

Yes, we do. However, please contact us directly regarding the customization details and drawings.

A:

To help preserve the oil seal, please make sure to avoid direct sunlight and avoid putting the clamps at a dusty environment. (The preserving temperature should be around 41°F to 77°F, and not over 77°F. We recommend keeping the humidity level at below 70% to avoid the environment being too humid or too dry)

A:

Clamptek uses the oil seals from Nok (Japan), TRELLBORG (Germany), and Hallite (UK).